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Thursday, September 30, 2010 - 10:30 | 0 comments
The Technology Department will be performing maintenance today, September 30, 2010 at 12:00PM. This maintenance will include rebooting the mail servers.

During the reboot, Outlook email and Outlook Web Access will be unavailable.

This maintenance is required to improve our antivirus and antispyware capabilities.

Email will be available no later than 12:15PM today.
Wednesday, September 22, 2010 - 12:13 | 0 comments
The Employee Self Service (ESS) website (http://ess.monroeps.org/) will be unavailable today, September 22 at 4:00PM through Friday, September 24 at 10:00AM.

Do not attempt to enter any time off requests after 4:00PM today.

This outage will be necessary to correct employee approval paths in the ADS system.
Wednesday, September 22, 2010 - 12:13 | 0 comments
The Employee Self Service (ESS) website (http://ess.monroeps.org/) will be unavailable today, September 22 at 4:00PM through Friday, September 24 at 10:00AM.

Do not attempt to enter any time off requests after 4:00PM today.

This outage will be necessary to correct employee approval paths in the ADS system.
Wednesday, September 15, 2010 - 00:23 | 0 comments
To All MonroePS Email Users,

As of Tuesday, September 14 at 11:30PM, the email server located at http://webmail.monroeps.org is online and back in service.

Please note that the initial login screen to webmail now contains a temporary message repeating some of the information listed here.

What happened?

At approximately 12:00PM on September 14, the email system reached its maximum capacity, causing the email database to abruptly become offline. The Technology Department immediately began a process to defragment (reduce) the email database. This is an arduous process that requires email to be offline. Unfortunately, by 9:00PM, the process had failed as the email database had become corrupted. A repair process was immediately deployed. The repair and subsequent restart enabled the mail server to function correctly.

What's next?

The email database is still hovering at its maximum limit. A defragmentation is still required to reduce the email database size. As a result, Webmail for MonroePS.org will be unavailable beginning September 15
at 4:00PM. The defragmentation process may take up to 9 hours.

How can this be avoided?

The Technology Department will be moving some users to a secondary database, effectively doubling our email storage capacity. This change will be invisible to users. Additionally, users will be audited in the next few days based on the size of their mailbox. Users with enormous mailbox sizes will be contacted by the Technology Department to reduce the size of their mailboxes. Other controls, such as maximum mailbox size limits, may be employed if deemed necessary.


We sincerely apologize for any inconvenience this outage may have caused. Please be assured we are implementing controls to avoid these types of outages in the future. Be sure to visit our blog at http://www.monroecttech.com/chronicle.aspx for continuous updates on this and other technology related maintenance activity.

Thank you,
Tuesday, September 14, 2010 - 21:19 | 0 comments
As of Tuesday, September 14, 9:00PM
Webmail for MONROEPS.ORG is still offline
while we perform maintenance.

This maintenance will run beyond the intended
service window.

We sincerely apologize for this delay. We are
working feverishly to restore the email service.

Thank you for your patience.
Tuesday, September 14, 2010 - 13:02 | 0 comments
A special thank you to Mike D'Onofrio for his tireless work on restoring the DocuShare server after a catastrophic failure.
Tuesday, September 14, 2010 - 13:00 | 0 comments
PSD Email is currently offline for emergency maintenance until 10:00PM this evening. We apologize for any inconvenience this may cause.
Wednesday, August 25, 2010 - 13:26 | 0 comments
While most schools are finished, we realize there is still work that needs to be completed at Stepnet and Chalk Hill. Rest assured we will have your concerns addressed by Friday. Thank you!
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